Frequently Asked Questions

You can now pass by one of our walk-in locations to have your covid-19 test done without appointment. Simply select your preferred location, reserve online and show up for your test.

Covid-19 Testing

We currently offer the following products:

  1. RT-PCR test – A PCR test is the gold standard in COVID-19 testing. It offers the most accurate results as it can detect even the smallest amount of virus. This means that a negative PCR test result provides the most reliable indication you can safely continue to work and travel.
  2. Rapid Antigen Test – also called lateral flow test, this is an established technology, adapted to detect antigens that are present when a person has COVID-19. The best-known example of a lateral flow test is the home pregnancy test kit and the lateral flow test is a similar technology – with results in 15 minutes.
  3. Rapid Antibody Test – this test is used to identify if someone has had the virus and can give an indication of whether the virus is still present in the donor’s system. Rapid antibody testing is a simple blood spot test using a lancet and pipette – with results in 15 minutes.

Entry requirements for all countries during the COVID-19 pandemic are different and changing constantly. It is your responsibility to ensure that you have the necessary and correct documentation for your journey before you travel.
Canada Home Doctors do not accept any liability should your travel provider or destination country not accept this document. It is really important that you investigate thoroughly what kind of tests you need for your entire journey, including transit stops. For reference, please visit the IATA or CovidChecker website.

  • RT-PCR Test – Please note that we aim to deliver your RT-PCR test results within 24 hours. 
  • Rapid Antigen and Antibody Tests – Please note that we aim to deliver your rapid test results within 15-20 minutes. In some cases, your results may take up to an hour.

Please note that we aim to deliver your RT-PCR test results within 24 hours and rapid test results within 15-20 minutes. All results are sent by email.

If it is already after this time, then please contact our customer serviec at 514-558-4463.

Book online via our ‘Book Now’ page. You can choose your preferred testing location, time and also pay online.

  • Walk-In Test – once you have went through the booking process on our website, you will receive an email confirmation with your booking reference number. Please bring this confirmation to the walk-in location you have selected. Please also bring your valid Passport, National ID or Travel Document.
  • At-Home Test – once you have went through the booking process on our website, one of our booking agents will get in touch with you in order to coordinate your mobile test.

If you’ve paid for and made a booking, a Booking Confirmation email will be emailed to you. This could take up to 10 minutes to receive, after you’ve made your booking. We suggest you also check your spam/junk folder for the email, as some email providers may place it there.

If after 10 minutes of paying for and making your booking you have not received your email in either your Inbox or your spam/junk folder, please call our customer service at 514-558-4463.